By: Peter A Zarriello, Jr.

Peter A Zarriello, Jr. — Wed, 25 Sep 2019 22:31:39 +0000

I purchased this saw at Lowe’s about four months ago. Almost immediately I noticed it was leaking bar oil and should have returned it right away (lesson learned). Then more oil and now oil does not lubricate the blade and it ceases up when it gets hot. I only used this saw for about 5 hours in the time I had it. I returned it to Lowe’s today and they told me I had exceeded the 30 day Lowe’s warranty. Craftsman has a 1 year warranty, but it would cost me $100 to send it out for diagnostics and then they would contact me if the cost of repair was going to exceed the $100…Thank goodness they were not going to charge me more than the cost of the saw without consulting me first!
Come on Lowe’s…you’re a big store…why don’t you start acting it and respect your customers?

Comments on: Craftsman CMXGSAMA426S 46cc 2-Cycle 20-Inch Gas Powered with Carrying Case

By: Peter A Zarriello, Jr.